Privacy Policy – Ping
Last updated: May 20, 2026
Welcome to Ping. Protecting your personal information is important to us.
This Privacy Policy explains how Ping, published by WIR TECH SASU, collects, uses, stores, and protects user information.
1. Data Controller
WIR TECH SASU
SIREN : 103002044
Publisher of Ping
Email: hello@wir-tech.com
Website: WIR TECH
2. Information We Collect
Account information
Phone number
First name
Profile picture
Authentication
Ping uses OTP authentication through Firebase by Google.
Your phone number is used to:
create and secure your account
send login codes
prevent abuse and fake accounts
improve platform security
Your phone number is never visible to other users.
Location data
Ping uses your location to:
verify your presence in a venue
enable location-based experiences
improve user experience
Your exact location is not intended to be publicly displayed.
Messages and user content
Ping allows users to exchange temporary conversations.
Conversations are automatically reset and deleted daily.
User Safety and Protection
At Ping, user safety is a top priority.
We implement various measures to encourage respectful interactions and prevent abusive behavior on the platform.
User Reporting
Users can report profiles or inappropriate behavior directly within the application. Reports are reviewed and appropriate actions are taken when necessary.
User Blocking
Users can block any person they no longer wish to interact with. A blocked user will no longer be able to contact them through the application.
Moderation and Abuse Prevention
Ping reserves the right to suspend or permanently remove any account that violates our Terms of Use or engages in abusive behavior, including but not limited to:
Harassment;
Insults, threats, or hate speech;
Identity impersonation;
Spam or repeated unsolicited contact;
Creation of fake accounts;
Attempts to bypass account suspensions or restrictions.
To maintain a safe environment, certain information related to reports, abusive behavior, or moderation actions may be retained when necessary for security, fraud prevention, or compliance with legal obligations.
Protection of Minors
Ping strictly prohibits any content, behavior, or solicitation of a sexual nature involving minors.
Any such content or behavior will result in the immediate removal of the associated account and may be reported to the appropriate authorities in accordance with applicable laws and regulations.
For any safety-related concerns or to report an issue, please contact:
Technical information
We may collect:
device model
operating system
technical identifiers
logs
diagnostic data
Ping may use analytics and diagnostic tools to:
improve performance
understand app usage
identify technical issues
3. How We Use Information
Collected information is used to:
provide Ping services
authenticate users
verify venue presence
ensure platform security
prevent abuse
improve application performance
comply with legal obligations
SMS Communications
Where required by applicable law, and with your consent, Ping may use your phone number to send you SMS messages related to the use of the Service, new application features, the launch of new partner venues, events, or other information related to Ping.
You may opt out of these communications at any time by following the instructions included in the SMS messages you receive (for example, by replying "STOP") or by contacting us at support@pingapp.fr.
4. Data Sharing
Ping does not sell personal information.
Some data may be processed by technical providers required for the service, including:
Google Firebase
Infrastructure providers and technical services associated
Brevo (sms communication)
5. Data Retention
Information is kept only for as long as necessary.
Examples:
OTP codes: temporary period
Conversations: deleted daily
Technical logs: limited duration
Moderation information: based on security needs
6. Account Deletion
Users may request deletion of their account and personal information.
Certain information may be retained temporarily when legally required or necessary for security reasons.
7. Your Rights
Depending on your jurisdiction, you may have rights including:
access
correction
deletion
restriction
portability
objection
Contact:
8. USER AGE Restricted
Ping is strictly reserved for users aged 18 years or older. By creating an account, you confirm that you are at least 18 years old.
9. CHILD SAFETY STANDARDS
At Ping, developed by WIR TECH, the safety of our users is a top priority.
Ping is intended only for users aged 18 and over. We have a zero-tolerance policy regarding any form of Child Sexual Abuse and Exploitation (CSAE), including Child Sexual Abuse Material (CSAM), grooming, sexual exploitation of minors, or any content or behavior that endangers children.
The following are strictly prohibited on Ping:
Child Sexual Abuse Material (CSAM)
Child Sexual Abuse and Exploitation (CSAE)
Grooming or attempting to contact minors for sexual purposes
Any sexual or exploitative content involving minors
Any activity that promotes, facilitates, or encourages child exploitation
Any account found violating these rules will be immediately and permanently suspended.
Where required or appropriate, Ping may report illegal content or activities to the relevant law enforcement authorities.
Ping provides users with in-app tools to report inappropriate profiles, messages, or behavior.
Every report is reviewed, and appropriate action is taken, including content removal, account suspension, or permanent account termination.
Users can also contact us directly regarding safety concerns.
For any questions or reports related to child safety, please contact:
Email: support@pingapp.fr
Developer: WIR TECH
Application : Ping
10. Changes
This Privacy Policy may be updated as Ping evolves.